Return Policy for KrispyKandies.com

Last Updated: August 10, 2023

Thank you for choosing KrispyKandies.com. We take pride in offering high-quality products and services to our customers. Please review our return policy below before making a purchase.

1. Return Policy Overview

Due to the nature of our products, which include edible items, we regret to inform you that we do not accept returns or offer refunds for any edible products purchased from KrispyKandies.com. This policy is in place to ensure the safety and quality of our products for all customers.

2. Damaged or Defective Items

If you receive an edible item that is damaged during shipping or appears to be defective, please contact our customer support team within 24 business hours of receiving your order. We will be happy to assist you in addressing the issue and finding a suitable solution.

3. Incorrect Items

If you receive an incorrect item in your order, please contact us within 24 business hours of receiving your order. We will work with you to resolve the issue and arrange for the correct item to be shipped to you.

4. Contacting Customer Support

If you believe you have a legitimate reason for requesting an exception to our return policy (e.g., extenuating circumstances), please reach out to our customer support HERE. We will assess each situation on a case-by-case basis and determine if an exception can be made.

5. How to Contact Us

If you have any questions or concerns about our return policy, please feel free to contact our customer support team HERE

6. Policy Updates

We may update this Return Policy from time to time. The updated version will be indicated by an updated "Last Updated" date and will be effective as soon as it is accessible.